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Information about the corona virus

(This page is updated May 6th 10:33 AM) Here you can find information about the situation in Hvidovre and links to information from the health authorities. Get "smitte|stop" – the official Danish COVID-19 contact tracing app on your mobile phone and contribute to prevent the spread of COVID-19

restrictions, test, vaccination etc.

Information from the national Danish authorities - in English and other languages

Denmark has started a gradual reopening from 1st March. In Hvidovre large parts of the municipality will still be closed for physical attendance.

Read about the current restrictions here:
https://coronasmitte.dk/en/national-measures/overview-of-national-measures

You can find questions and answers on coronavirus (COVID-19), information about how to prevent infection etc. on these web-sites:

https://coronadenmark.dk/ - here you can also find the telephone number to a hotline in 12 languages

https://en.coronasmitte.dk/

https://www.sst.dk/en/English/Corona-eng

https://uim.dk/covid-19

Listen to information in Turkish, Farsi, Somali, Tamil, Russian and Serbo-Kroatian:

http://www.ouh.dk/wm486604

If you have symptoms

English (link) 

Arabic (link)

Urdu (link) 

Turkish (link)

Other languages (link) 

If the corona test shows that you have corona virus

English (link)

Arabic (link)

Urdu (link) 

Turkish (link)

Other languages (link) 

If you are close contact to a person infected with corona virus

English (link) 

Arabic (link) 

Urdu (link) 

Turkish (link) 

Other languages: https://www.sst.dk/da/Udgivelser/2020/Vigtigt-at-vide-naar-du-er-naer-kontakt_kort

 

  

Videos and audio files about corona virus (COVID-19)

Videos about the virus

Arabic: https://www.sst.dk/da/Udgivelser/2020/Film-paa-arabisk-om-coronavirus

Urdu: https://www.sst.dk/da/Udgivelser/2020/Film-paa-urdu-om-coronavirus

Turkish: https://www.sst.dk/da/Udgivelser/2020/Film-paa-tyrkisk-om-ny-coronavirus

Audio files about the virus

English

Arabic

Turkish

Video about Ramadan

Arabic

English

Urdu

Corona (Covid-19) test

Testing and detecting infected and close contacts is an important part of limiting the spread of coronavirus (Covid-19).

If you suspect that you are infected with the corona virus, have symptoms, or are in close contact with an infected person, you must book an appointment for a test via www.coronaprover.dk.

It is also important to keep in mind that the best way to prevent the spread of infection is to comply with the recommendations of the health authorities and the applicable restrictions. Stay home if you are sick, feeling lethargic or coughing. Keep distance, wash / spray hands often, wear bandage, air out and clean thoroughly.

PCR test or quick test?

Get a PCR test (in the throat) if:
• you have symptoms of COVID-19
• you are "close contact" to a person infected with new coronavirus

Get a quick test (in the nose) if:
• you physically show up at your workplace or place of education
• you have been close to a person who is infected - e.g. at your work, but you are not a "close contact"
• you must be with someone who is at increased risk of becoming seriously ill with COVID-19
• you can not avoid being with more people

Remember to have a follow-up PCR test taken if your quick test is positive. You can book an appointment for a PCR test at coronaprover.dk

PCR test in Kometen

You can get a PCR test (inoculation in the throat) taken in the Comet. The address is: Hvidovrevej 280.
The opening hours are 15.15-21.00 every day of the week - weekends and holidays included. Book your appointment at www.coronaprover.dk
Anyone from 2 years and up can get a PCR test. You will receive an answer within two days on sundhed.dk or in the MinSundhed app. If you can not get on sundhed.dk or the app, you can call your doctor.
Remember to wear a face mask when you arrive and bring your health card.
Foreign nationals or people without a Danish CPR number can also be tested.

Extraordinary PCR-test without appointment in Avedøre

You can get a PCR-test (a swab taken from the throat) at Avedøre Sports Center, Trædrejerporten 1A

Tuesday, 20th of April from 3.15 pm - 9 pm

Thursday, 22nd of April from 8 am - 1.45 pm

Remember to wear a face mask and bring your yellow health card (sundhedskort).

Everybody above the age of 2 can receive the PCR-test.

Quick test without appointment in Avedøre Library and Culture House from Friday 5 March

Get a quick test without an appointment in the aula of Avedøre Library and Culter House at Hovedstien 10 in Avedøre Stationsby.
The opening hours are  8-20 all days - also during Easter.
Persons aged 6 and over can be tested.

Other test sites in the Capital Region

The overview of test sites with and without an appointment in the Capital Region of Denmark can be found here: https://www.regionh.dk/sundhed/akut-hj%c3%a6lp/1813/coronavirus/sider/find-vej-og-parkering-ved-testcenter-danmark-telte.aspx

You can find an overview of all test sites in the country here:
https://coronasmitte.dk/raad-og-regler/kort-over-covid-19-testcentre 

 

Information about corona vaccination

The health authorities are urging us all to be vaccinated against corona virus. It is free and voluntary to be vaccinated.
You can read more about vaccination here:
https://www.sst.dk/en/English/Corona-eng/Vaccination-against-COVID-19

Information from The National Board of Health about vaccination against COVID-19:

English

Arabic 

Urdu

Turkish

Video about vaccination

English

Arabic

Urdu

Turkish

Other languages

 

Isolation facilities

Hvidovre Municipality has isolation facilities for corona-infected citizens who need to be isolated, ex if their home is so small that it is impossible to self-isolate from the rest of the household/family. 
If your corona-test is positive or if you are close contact to an infected person, you will get a call from the Danish Agency for Patient Safety (Styrelsen for Patientsikkerhed), and they can offer you to stay at the isolation facilities, if you have difficulty isolating yourself in your own home.

Help from voluntary organisations

Red Cross
In Red Cross volunteer helpers are ready to accompany you to the doctor, arrange shopping, walk the dog, pick up medicine or help with other practical chores.
You can get help if you, for example:
Have come home from the hospital
Are in quarantine or in self-isolation in connection with corona
Need someone to accompany you to Covid19 vaccination
Are going through a period of rehabilitation

Call tel. 3529 9660. The phones are open on weekdays at 10-14.
Note the help does NOT include childcare. 

Ahmadiyya Muslim Youth Organization

If you are in quarantine volunteers from the Ahmadiyya Muslim Youth Organization can help you with ex. shopping and a talk on the phone. 
Send an email to: help@khuddam.dk or call +45 36 75 78 69 (10 am-4pm) 

Free face masks

Citizens who recieve unemployment benefit (kontanthjælp) or integration benefits can get free face masks at the Jobcenter and the Citizen Service Center at the town hall. Students can also get free face masks. Students must be able to present a valid student card. Be aware that you can only pick up bandages for yourself - not for friends or relatives.
Other citizens must buy face masks themselves.
You can call 3639 3639 if you need free face masks from the Citizen Service or the Jobcenter.

The official Danish COVID-19 contact tracing app

Read more:
https://smittestop.dk/en/

 

Hvidovre Municipality right now

Schools and youth clubs

From 6 May - and no later than 10 May - all schools in Hvidovre will be ready to receive the pupils for 100% attendance and indoor teaching. The parents will be informed via Aula.

See information about children and covid-19 here:

Arabic
English
Urdu
Turkish

If you urgently need to contact the Center for School and Education, you can call this number: 6197 1672.

Daycare

The daycares in Hvidovre are open. Parents can orient themselves with the manager in the individual daycare or the daycare provider.

Cleaning is done twice a day in the daycare.
Due to the special restrictions planned parent meetings and other activities may be canceled.

Frequently asked questions from parents

We have created a FAQ for parents with answers to the questions we most often get about coronavirus in relation to children and families:

FAQ-parents

 

The elderly, the sick and the physically and mentally disabled

Home care continues.
 
The activities in day care centers have partly reopened.

The care centers have now reopened for visitors. 

The Health Care Center is open to citizens who have an appointment. If you have symptoms such as fever, dry cough, sore throat, headache or muscle soreness, please cancel your appointment. If you have any questions, please contact Hvidovre Health Center on 36 39 37 37.

 

Culture, sports and associations

Cultural, leisure and association life will gradually reopen over the coming months.

The libraries are open - with restrictions. See more here: https://www.hvidovrebib.dk/nyheder/servicemeddelelser/hvidovre-hovedbibliotek-er-aabnet-igen

This applies to indoor sports:

• All indoor sports are open for children and young people under 18 years and for adults over 70 years.
• Indoor sports except contact sports such as martial arts, handball, football, floorball and basketball are open for adults between 18 and 69 years.
For the contact sports clubs, it applies that you can do training without contact, eg cardio training.
• For children and young people under the age of 18, an assembly ban of 25 people applies. There is no requirement for corona passes.
• For adults over the age of 70, an assembly ban of 25 people applies. Corona passes are required.
• For adults aged 18-69 years, an assembly ban of 25 people applies. Corona passes are required.

For outdoor sports this applies:

• An assembly ban of 75 people applies to outdoor sports and association activities.
• The assembly ban covers ONLY persons who are an active part of the activity, ie. practitioners, coaches, judges, etc. There must be no spectators.
• Professional sports are still excluded.

When using changing rooms in connection with outdoor sports, corona passes must be presented to users who are over 18 years of age. However, short-term stays (toilet visits and collection of any material) can take place without corona passes.

The assembly ban for associations will in future follow the general assembly ban in relation to indoor and outdoor activities.

Coronapas:

For indoor activities for adults over 18 years of age, a valid corona passport must be presented.

It is still not possible to use association houses.

General rules and guidelines:

https://kum.dk/aktuelt/covid-19/retningslinjer-for-genaabning

Each participant must have 4 sqm - this also applies to changing rooms.

A standard gym is 200 sqm. This means that there is room for 50 people (currently if you choose to divide the hall)

A standard hall is 1000 sqm. This means that there is room for 250 people (currently if you choose to divide the hall)

A distance of at least 2 meters must be kept between persons (from nose to nose). Pay extra attention to the other recommendations, especially with hygiene and prevention of contact infection.

You can divide the facilities if you can ensure that there is a clear distance between each group. The individual groups must comply with the current assembly ban (Indoors: 25 people - Outdoors: 75 people). The groups must be kept separate before, during and after the activity. A coach cannot teach multiple groups at the same time.

It is recommended that you bring your own equipment. If this is not possible, it is recommended that the equipment be cleaned during or at least after use.

In general, it is recommended to have extra focus on hygiene, reduce contact with others and be aware of symptoms.

Elite sports are exempt from restrictions.

 

The town hall and the Citizens Service Centre

Hvidovre Town Hall is closed. You may only visit the Town Hall if you have made an appointment in advance or have booked a time on the website, eg for a new passport or driver's license. This restriction does not apply for unemployed persons who can not use jobnet.dk from home. You must wear a face mask when you visit the Citizen Service or the job center.

Read this, if you have an appointment at the town hall or the Job Center:

Stay home if you have symptoms of coronavirus (dry cough, sore throat, fever, difficulty breathing, headache, muscle soreness).
Come only if you have arranged a meeting or booked a time in advance (unless you are unemployed and cannot go to jobnet.dk from home).
Do not show more than 5 minutes before the agreed time.
Wear a face mask
Disenfect your hands when go in.
Have good hand hygiene and cough / sneeze in the elbow.
Keep at least 2 meters distance to others.
Follow any directions on info screens and posters at City Hall and at the Job Center.
If you are at increased risk of serious illness with COVID-19, you must limit situations where you may be exposed to infection. Therefore, you should consider whether you need to visit City Hall.

If you have questions, you are welcome to send a mail to one of the 11 main mail-addresses or send a mail via Digital Post/E-boks, if your inquiry contains sensitive information.

Jobcentre and welfare benefits department (Ydelsesservice)

Young
Ungeindsatsen is closed.
If you have to apply economic support, it is important that you call 7244 1180 and are registered as unemployed. Your benefit can only start on the day you have spoken to an employee of Ungeindsatsen.
If you need other help or have other questions, call your supervisor. Use our main number 7244 1180 or write an email to our mailbox ungeindsats@hvidovre.dk

Adults
The job center's employees work from home. Therefore, contact with the job center must in principle take place via email or telephone.
If you visit Borgerservice or the job center, you must wear a face mask / visor. This also applies to Poppelgården.

Consultations
If you have recently lost your job and you need to contact the job centre, you have several possibilities:

• Persons who have recently lost their jobs and who are covered by an unemployment insurance fund (A-kasse) must provide information that they are unemployed via jobnet.dk. The job centre will automatically receive notice that you have registered as being unemployed.

If you need help to register on jobnet.dk please send a mail to jobservice@hvidovre.dk with your name, address and telephone number.

• Persons who have recently lost their jobs and who are not covered by an unemployment insurance fund (A-kasse) must seek the alternative unemployment benefit available (kontanthjælp) or an educational grant (uddannelseshjælp) via hvidovre.dk. Then you must register as unemployed by showing up at the job center.

If you need help to fill in the application form, you may send an e-mail to ydelse@hvidovre.dk with your name, address and telephone number. The welfare benefit department (Ydelsesservice) will then contact you - remember that you may receive a call from a concealed number.

• Where you have recently started in an alternative work training scheme (fleksjobber). You must write a mail to fleksjob@hvidovre.dk stating your name, address and telephone number. We will then contact you - remember that you may receive a call from a concealed number.

• If you have recently moved to Hvidovre and are in a resource project (ressourceforløb), please write an e-mail to ressourceteam@hvidovre.dk. 

If you are exempted from digital mail and must apply for Senior Pension, please call 5158 7857.

If you have recently moved to Hvidovre and are in a job clarification project (jobafklaringsforløb), please write an e-mail to jobafklaring@hvidovre.dk stating your name, address and telephone number. We will then contact you - remember that you may receive a call from a concealed number.

If you would like to speak to your caseworker in the job centre, please write an e-mail to jobservice@hvidovre.dk the information in the e-mail will be passed on. Alternatively, you may call our emergency telephone number 4185 0130.
The welfare benefits department (Ydelsesservice) has the following emergency telephone number 3639 3639.
Applications for welfare benefits must be sent via the Municipality of Hvidovre's web page - please follow the link: /Borger/Arbejde-og-ledighed/Ledig/

At the Copenhagen Business House (Københavns Erhvervshus) self-employed persons can seek advice. Please call 3366 3366 between 8 am - 5 pm.

People who are self-employed and those who have businesses can seek help via the website virksomhedsguiden.dk or use the hotline at the Business Agency (Erhvervsstyrelsen) 7220 0034 and on the website virksomhedsguiden.dk. You can read more about schemes for compensation and so on.
Those businesses who need to get in contact with the job centre as regards other concerns than compensation for expenses for rent and so on, must contact the Business Service Unit (Virksomhedsservice) on the following telephone number 4185 0447 og by e-mail via virksomhedsservice@hvidovre.dk.

Garbage collection and the control of rat infestation

We collect garbage as usual. 

Please go to affald.hvidovre.dk for further information.

We seek to control rat infestation. We call on everybody to be patient if you need to contact the municipality concerning controlling rat infestation. We will give priority to indoor problems concerned with controlling rat infestation. 

Hvidovre Recycling Station (Genbrugspladsen) is open for private citizens. Expect a queue.