Adjusted services in the Municipality of Hvidovre (Updated September 18th 18:00 PM)
Information from the national Danish authorities - in English and other languages
You can find questions and answers on novel coronavirus, FAQ on outbreaks of pneumonia caused by a novel coronavirus (COVID-19), information about how to prevent infection etc. on this web-site:
Listen to information in Turkish, Farsi, Somali, Tamil, Russian and Serbo-Kroatian:
Summaries of press meetings in several languages:
Wash hands and keep the distance (in various languages) (pdf)
Restrictions until 4th October
Due to the increasing number of corona-infected people in the Copenhagen area, the government has on 7 September introduced special restrictions that apply untill the 4th October.
The assembly ban has been lowered, so only up to 50 people can meet in public spaces; bars, cafes and restaurants must close at 22 PM etc.
Corona-hotline in Turkish, Urdu and Arabic
You can call our corona hotline on Turkish, Urdu and Arabic on 4185 0262:
September 9th at 18-19 - in Turkish / Danish
September 11th at 18-19 - in Urdu / Danish
September 14th at 19-20 - in Urdu / Danish
September 15th at 19-20 - in Turkish / Danish
September 17th at 18.30-19.30 - in Arabic / Danish
September 22th at 18-19 - Urdu / Danish
September 23th at 18-19 - in Turkish / Danish
September 24th at 18.30-19.30 - in Arabic / Danish
You can also meet the health mediators (Turkish, Urdu and Arabic) here:
Avedøre Stationsby v. Store Hus 14th September at 16-18
Hvidovre C 16th September at 17-19
Videos about corona virus (COVID-19) ind Turkish, Urdu and Arabic
Schools and youth clubs
After the summer holidays there have been several cases of infected pupils and teachers at the schools. Parents should look at Aula for information about the situation.
If you urgently need to contact the Center for School and Education, you can call this number: 6197 1672.
Schools, SFOs and clubs have since April been gradually reopened. There is a focus on the safety of both children and employees and on complying with the guidelines and restrictions that are given by the central team.
Everyday life is back to normal in the daycare in Hvidovre. There is still focus on hygiene and the opening hours will be limited until August the 1st. Parents can orient themselves with the manager in the individual daycare or the daycare provider.
From 14th September cleaning will again be done twice in the daycare.
Due to the special restrictions until 22 September planned parent meetings may be canceled.
The elderly, the sick and the physically and mentally disabled
The home care unit continues to serve all citizens who receive personal care and/or cleaning help. Help with shopping, help with laundry and delivery of food continue as usual.
The activities in day care centers, in the Activity Center and the Health Center have partly reopened.
From the 11th September there are temporary restrictions for visits to care centers in Hvidovre Municipality. There is also currently a visit ban on Plejecenter Krogstenshave.
The health center is open to citizens who have an appointment. If you have symptoms such as fever, dry cough, sore throat, headache or muscle soreness, please cancel your appointment. If you have any questions, please contact Hvidovre Health Center on 36 39 37 37.
Help from voluntary organisations
The Red Cross' Corona Help Network offers help those who are sick, quarantined or particularly at risk by being infected with coronavirus.
If you need to go shopping, pick up a package og medicine or other practical activities, the volunteers of the Red Cross Corona Help Network can be contacted on phone 35 29 96 60 every day at 9-19.
Ahmadiyya Muslim Youth Organization
If you are in quarantine volunteers from the Ahmadiyya Muslim Youth Organization can help you with ex. shopping and a talk on the phone.
Send an email to: email@example.com or call +45 36 75 78 69 (10 am-4pm)
Culture, sports and associations
Due to the restrictions untill the 4th October the assembly limit is now up to 50 people. Bars, cafes and restaurants must close at 22 PM. This affects the events in Hvidovre.
In the list below you can see the canceled events in the coming weeks. If the event you are interested in is not mentioned here, you can assume that the event will take place.
Sep 10 Kometen: Hvidovre Kulturråd - Annual meeting incl. lecture by Jesper Vollmer - Canceled (postponed)
Sep 10 Open Air Cinema: An Ordinary Family - Canceled
Sep 11 Open Air Cinema: The Great Friendly Giant & The Invisible Man - Canceled
Sep 12 Open Air: Pippi's Birthday Show - Canceled
Sep 12 Frihedens Butikscenter: Show with The Flying Suitcase Circus - Canceled
Sep 12 Open Air concert: Jens Jacob Tychsen - Canceled
Sep 13 Open Air: Hvidovre Sings Together / Alsang 2020 - Canceled
Hvidovre Municipality follows the guidelines from the health authorities, and information has been sent to the sports clubs, sport centres etc.
For more information: https://kum.dk/covid-19/retningslinjer-for-genaabning/
The public swimming pools and the open-air swimming pool in Præstemosen are open - with certain restrictions.
The libraries have reopened - but with restrictions. See more here: https://www.hvidovrebib.dk/nyheder/servicemeddelelser/ofte-stillede-spoergsmaal-om-genaabningen-af-biblioteket
The town hall and the Citizens Service Centre
Hvidovre Town Hall is open. You may only visit the Town Hall if you have made an appointment in advance or have booked a time on the website, eg for a new passport or driver's license. This restriction does not apply for unemployed persons who can not use jobnet.dk from home.
Read this before you go to the City Hall or the Job Center:
Stay home if you have symptoms of coronavirus (dry cough, sore throat, fever, difficulty breathing, headache, muscle soreness).
Come only if you have arranged a meeting or booked a time in advance (unless you are unemployed and cannot go to jobnet.dk from home).
Do not show more than 5 minutes before the agreed time.
Disenfect your hands when go in.
Have good hand hygiene and cough / sneeze in the elbow.
Keep at least 1 meter distance to others.
Follow any directions on info screens and posters at City Hall and at the Job Center.
If you are at increased risk of serious illness with COVID-19, you must limit situations where you may be exposed to infection. Therefore, you should consider whether you need to visit City Hall.
If you have questions, you are welcome to send a mail to one of the 11 main mail-addresses or send a mail via Digital Post/E-boks, if your inquiry contains sensitive information.
Jobcentre and welfare benefits department (Ydelsesservice)
Interviews in the job centre and the welfare benefits department are held both face to face and over the phone. Therefore, be aware of this when you are summoned by your caseworker.
If you have recently lost your job and you need to contact the job centre, you have several possibilities:
• Persons who have recently lost their jobs and who are covered by an unemployment insurance fund (A-kasse) must provide information that they are unemployed via jobnet.dk. The job centre will automatically receive notice that you have registered as being unemployed.
If you need help to register on jobnet.dk please send a mail to firstname.lastname@example.org with your name, address and telephone number.
• Persons who have recently lost their jobs and who are not covered by an unemployment insurance fund (A-kasse) must seek the alternative unemployment benefit available (kontanthjælp) or an educational grant (uddannelseshjælp) via hvidovre.dk. Then you must register as unemployed by showing up at the job center.
If you need help to fill in the application form, you may send an e-mail to email@example.com with your name, address and telephone number. The welfare benefit department (Ydelsesservice) will then contact you - remember that you may receive a call from a concealed number.
• Where you have recently started in an alternative work training scheme (fleksjobber). You must write a mail to firstname.lastname@example.org stating your name, address and telephone number. We will then contact you - remember that you may receive a call from a concealed number.
• If you have recently moved to Hvidovre and are in a resource project (ressourceforløb), please write an e-mail to email@example.com.
If you have recently moved to Hvidovre and are in a job clarification project (jobafklaringsforløb), please write an e-mail to firstname.lastname@example.org stating your name, address and telephone number. We will then contact you - remember that you may receive a call from a concealed number.
If you would like to speak to your caseworker in the job centre, please write an e-mail to email@example.com the information in the e-mail will be passed on. Alternatively, you may call our emergency telephone number 4185 0130.
The welfare benefits department (Ydelsesservice) has the following emergency telephone number 3639 3639.
Applications for welfare benefits must be sent via the Municipality of Hvidovre's web page - please follow the link: /Borger/Arbejde-og-ledighed/Ledig/
At the Copenhagen Business House (Københavns Erhvervshus) self-employed persons can seek advice. Please call 3366 3366 between 8 am - 5 pm.
People who are self-employed and those who have businesses can seek help via the website virksomhedsguiden.dk or use the hotline at the Business Agency (Erhvervsstyrelsen) 7220 0034 and on the website virksomhedsguiden.dk. You can read more about schemes for compensation and so on.
Those businesses who need to get in contact with the job centre as regards other concerns than compensation for expenses for rent and so on, must contact the Business Service Unit (Virksomhedsservice) on the following telephone number 4185 0447 og by e-mail via firstname.lastname@example.org.
Free face masks
From Saturday the 22th August it is required to wear a face mask or shield in public transport, eg busses, trains, metro, ferries and private taxi rides.
Therefore citizens who recieve unemployment benefit (kontanthjælp) or integration benefits can get free face masks at the Jobcenter and the Citizen Service Center at the town hall. You can get 5-10 mouthpieces at a time.
Other citizens must buy bandages themselves.
Garbage collection and the control of rat infestation
We collect garbage as usual.
Please go to affald.hvidovre.dk for further information.
We seek to control rat infestation. We call on everybody to be patient if you need to contact the municipality concerning controlling rat infestation. We will give priority to indoor problems concerned with controlling rat infestation.
Hvidovre Recycling Station (Genbrugspladsen) is open for private citizens. Expect a queue.